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FAQ's
If your item arrives damaged or you’re not happy with your order, please contact us within 14 days of receiving it. We’ll do our best to make it right, whether that’s a refund or a replacement.
• Items must be unused and in their original packaging.
• Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
• Please contact us at papercafe.co.uk
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Of course. If something’s not quite right, just get in touch within 14 days of receiving your order. Head over to our Returns Policy for the full scoop.